jlji Casino – Privacy Policy

1. Introduction

1.1 jlji Casino ("jlji," "we," "us," "the Platform") operates the online gaming platform accessible at jlji.org. We are fully committed to safeguarding the privacy and personal data of every player who registers and uses our services. This Privacy Policy describes in detail our practices regarding the collection, use, storage, disclosure, and protection of personal information.

1.2 This Privacy Policy applies to all personal data collected through the jlji Casino website, mobile-optimized platform, customer support channels, and any other services offered under the jlji brand. By creating an account or accessing any jlji service, you consent to the processing of your personal data as described herein.

1.3 Where this Privacy Policy refers to "personal data" or "personal information," it means any information that identifies or can identify you as an individual, whether directly or indirectly — including your name, mobile number, email address, government ID details, financial transaction records, and gaming activity data.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), jlji Casino is the personal information controller responsible for your personal data collected through jlji.org and all associated jlji services.

2.2 jlji Casino operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing activities are conducted within the framework established by PAGCOR regulations and Philippine data protection law.

2.3 jlji has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with RA 10173 and this Privacy Policy. Contact details for the DPO are provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 jlji Casino collects personal data from you in several ways, including data you provide directly, data collected automatically through your use of the Platform, and data received from third parties as part of our regulatory compliance obligations.

3.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, Philippine mobile number, email address, and chosen username;
• KYC verification data: Government-issued Philippine identification document (e.g., PhilSys ID, Driver's License, Passport, SSS/GSIS ID), selfie photograph, and proof of address where required;
• Financial data: GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank), and transaction records;
• Communications: Records of your interactions with jlji's customer support team via live chat, email, or any other support channel.

3.2 Data Collected Automatically

• IP address, browser type, device type, and operating system;
• Pages visited on jlji.org, session duration, and navigation patterns;
• Game activity logs including games played, wagers placed, and game outcomes;
• Login timestamps and session data;
• Cookie and tracking data as described in Section 7.

3.3 Data from Third Parties

• Identity verification data from KYC/AML service providers used to confirm your identity;
• Transaction confirmation data from payment processors (GCash, PayMaya, and banking partners);
• Fraud prevention data from third-party security and fraud detection services.

4. How We Use Your Personal Data

4.1 jlji Casino uses your personal data solely for the following purposes:

• Account management: Creating, maintaining, and securing your jlji account, including authentication and identity verification;
• Service delivery: Enabling you to access and play all games, process deposits and withdrawals, and use all features of the jlji platform;
• KYC and AML compliance: Fulfilling our obligations under PAGCOR regulations and Philippine Anti-Money Laundering laws (RA 9160 as amended) by verifying your identity and monitoring transactions for suspicious activity;
• Customer support: Responding to your inquiries, resolving disputes, and providing assistance through jlji's support channels;
• Promotions and communications: Sending you information about bonuses, promotions, and platform updates where you have consented to receive such communications;
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviors and providing appropriate interventions or support;
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent transactions, account compromises, and other illegal activities;
• Legal compliance: Meeting jlji's regulatory and legal obligations under Philippine law and PAGCOR licensing requirements.

4.2 jlji Casino does not use your personal data for automated profiling that produces legal or similarly significant effects on you without your explicit consent, except where required by PAGCOR-mandated responsible gaming protocols.

5. Legal Basis for Processing

5.1 jlji Casino processes your personal data on the following legal bases as recognized under RA 10173:

• Contractual necessity: Processing is necessary to perform the contract between you and jlji Casino (i.e., your account registration and use of gaming services);
• Legal obligation: Processing is required for jlji to comply with its PAGCOR licensing conditions, AML/CTF obligations under RA 9160, and tax reporting requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and optional features, where you have provided clear, affirmative consent that you may withdraw at any time.

6. Data Sharing & Disclosure

6.1 jlji Casino does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: GCash (GXI), PayMaya (Voyager Innovations), BPI, BDO, and Metrobank receive transaction data necessary to process your deposits and withdrawals;
• KYC/AML providers: Identity verification and fraud detection service providers who process your KYC data under strict confidentiality and data processing agreements;
• Game providers: Licensed game providers (JILI Games, Evolution Gaming, Pragmatic Play, and others) receive session tokens and anonymized game activity data necessary to deliver game services;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law or official demand;
• Professional advisers: Legal, financial, and compliance advisers engaged by jlji who are bound by professional confidentiality obligations.

6.2 All third parties with whom jlji shares personal data are required to handle such data in accordance with RA 10173 and are bound by written data processing agreements that prohibit secondary use of your data.

7. Cookies & Tracking Technologies

7.1 jlji Casino uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your login session, and collect analytics data that helps us improve our services.

7.1 Types of Cookies Used

• Essential cookies: Required for the Platform to function properly, including session management and security cookies. These cannot be disabled without affecting Platform functionality;
• Analytics cookies: Used to collect aggregated, anonymized data about how players interact with jlji.org, enabling us to identify and improve underperforming features;
• Preference cookies: Used to remember your language preferences and Platform settings between sessions.

7.2 You may manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in and use the jlji Platform. jlji does not use third-party advertising cookies or cross-site tracking technologies for behavioral advertising purposes.

8. Data Retention

8.1 jlji Casino retains your personal data for as long as your account remains active and for a period following account closure as required by applicable law and PAGCOR regulations. Specifically:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AML record-keeping obligations;
• Financial transaction records: Retained for a minimum of five (5) years as required under RA 9160 (Anti-Money Laundering Act) and applicable tax regulations;
• Customer support communications: Retained for two (2) years following the resolution of the relevant inquiry;
• Marketing preferences and consent records: Retained for as long as required to demonstrate compliance with consent obligations, or until withdrawn.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.

9. Data Security

9.1 jlji Casino implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and jlji's servers;
• Encryption of sensitive data at rest, including financial account details and government ID information;
• Access controls limiting personal data access to jlji employees and contractors who require it for their specific job functions;
• Regular security assessments and penetration testing of jlji's platform infrastructure;
• Multi-factor authentication requirements for access to jlji's internal systems that handle player data.

9.2 In the event of a personal data breach that is likely to result in serious harm to affected players, jlji Casino will notify the National Privacy Commission and affected players in accordance with the NPC's breach notification requirements under RA 10173.

10. Your Rights Under RA 10173

10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlji Casino:

• Right to be informed: You have the right to be informed of how your personal data is collected and used, as described in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data jlji holds about you, and information about how it is being processed;
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data in your jlji account;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlji's legal retention obligations;
• Right to object: You have the right to object to processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jlji has processed your personal data unlawfully.

10.2 To exercise any of the above rights, please submit a written request to jlji's Data Protection Officer using the contact details in Section 14. jlji will respond to all rights requests within fifteen (15) business days of receipt.

11. Children's Privacy

11.1 jlji Casino's services are strictly restricted to individuals who are 21 years of age or older, as required by PAGCOR. jlji does not knowingly collect personal data from individuals under 21 years of age.

11.2 If jlji becomes aware that personal data has been collected from an individual under 21 years of age, such data will be immediately deleted, the associated account will be permanently closed, and any deposits will be returned to the original payment method. If you have reason to believe a person under 21 has registered on jlji, please notify us immediately at [email protected].

12. Cross-Border Data Transfers

12.1 Some of jlji's third-party service providers — including certain game providers and technology infrastructure partners — may process data outside of the Philippines. Where such transfers occur, jlji ensures that adequate safeguards are in place, including contractual clauses that require the recipient to protect the data to the same standard as required under RA 10173.

12.2 jlji Casino does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual or technical safeguards.

13. Changes to This Privacy Policy

13.1 jlji Casino reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, PAGCOR regulatory requirements, or Philippine data protection law. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect.

13.2 The effective date at the top of this Privacy Policy indicates when it was last revised. Continued use of jlji Casino following the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you may request account closure in accordance with jlji's Terms and Conditions.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or jlji's handling of your personal data, please contact:

• Data Protection Officer: jlji Casino DPO
• Email: [email protected]
• Live Chat: Available 24/7 via jlji Casino website
• Operating Hours: 24 hours a day, 7 days a week (GMT+8, Philippine Time)

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights under RA 10173 have been violated.